System Status

Real-time status of all Nexafone platform services. We monitor our systems 24/7 to ensure reliable contact center operations.

All Systems Operational

All services are running normally. No incidents reported.

Service Status

Voice Telephony

Operational

Inbound and outbound voice calling, WebRTC, and SIP services

Uptime: 99.9%Last Incident: None

CX-Flows

Operational

Visual call journey designer and IVR execution

Uptime: 99.9%Last Incident: None

Outbound Campaigns

Operational

Progressive, predictive, preview, and voice-blast dialing

Uptime: 99.8%Last Incident: None

Engage Desk

Operational

Agent workspace and WebRTC softphone

Uptime: 99.9%Last Incident: None

WhatsApp Messaging

Operational

WhatsApp templates, campaigns, and delivery pipeline

Uptime: 99.9%Last Incident: None

Voice CPaaS API

Operational

REST Voice API, call control, and webhooks

Uptime: 99.8%Last Incident: None

Recent Incidents

All systems operational

Unknown

All services are running normally with no reported issues.

2024-01-15

Monitoring & Alerts

How We Monitor

  • • 24/7 automated monitoring
  • • Real-time performance metrics
  • • Automated alerting system
  • • Platform-wide active call visibility

Get Notified

  • • Email notifications
  • • Webhook notifications
  • • Status page updates